Frequently asked questions
Everything you might be wondering
Reaching out can feel like a big step. Here are honest answers to the things people ask most. There's no such thing as a silly question.
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Get in touchThe National Disability Insurance Scheme (NDIS) provides funding to eligible Australians with a permanent and significant disability for the supports and services they need. Your NDIS plan sets out your goals and the supports funded to help you reach them.
One-on-one support work, experienced autism support, personal care, community participation, transport assistance, cleaning and home care, gardening and outdoor maintenance, school holiday and wellbeing programs, and short-term accommodation (STA) and respite. See our Services page for details.
We provide support across Melbourne, Ballarat, Geelong and remote surrounding areas in Victoria. Contact us to check if we cover your area.
Yes. Our experienced staff work with children and young people with autism, using a calm, trauma-informed approach that supports both participants and families.
Yes. We help with community participation, transport, and pick up and drop off to work, school and activities, so you can stay connected and involved.
Yes. Our school holiday programs include adventure camps, art and craft, and wellbeing play, focused on fun, social connection and confidence-building. See our Holiday Program page.
Yes. We provide Short-Term Accommodation (STA) and Respite Care across Victoria, in safe, home-like, person-centred environments where participants can rest, recover and grow.
For NDIS-funded supports, you need an NDIS plan with relevant funding. If you have questions about your plan, we are happy to talk it through with you.
Call or WhatsApp Mandy on 0411 986 825, email info@247servicesforyou.com.au, or send an enquiry through our website. We meet with you to understand your goals and needs, work with you and your support team on a personalised plan, and then your support begins.
We welcome your feedback, good or bad, and it will never affect your support. See our Feedback and Complaints page. You can also contact the NDIS Quality and Safeguards Commission on 1800 035 544.